An indie developer says Steam's refund policy cost his well-reviewed game 55,000 refunds

Despite earning a 90% “very positive” rating on Steam, Paddle Paddle Paddle (PPP) has been hit with an unusually high 21% refund rate. Mateo says his game has collected more than 55,000 refunds, and he’s now pointing to Valve’s famously lenient refund policy as the culprit. It doesn’t help that…

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