Households across the UK have been issued a two-week warning to claim a £150 discount off their energy bills this winter. The discount comes as part of the Department for Energy Security and Net Zero’s (DESNZ) Warm Home Discount Scheme, which provides eligible households with £150 off their electricity bill. Those who qualify will see the discount applied to their bill automatically by their energy supplier, rather than the money being paid into their bank account.
It is available to households in England, Wales and Scotland, and most people who qualify should have received a letter between late October last year and early January 2026 to confirm their eligibility. While most eligible households will receive the discount automatically, there are some who may not have received a letter, or need to provide further details by calling the helpline.
The deadline to do this is now fast approaching and the DESNZ has issued a two-week warning to remind households who think they are eligible for the discount, but are yet to receive it or get a letter, to call the helpline by Friday, February 27.
The DESNZ said: “96% of Warm Home Discount recipients in England and Wales will receive the rebate automatically this winter (2025/2026).
“However, a small number will need to phone the helpline number, which is included in letters sent to their home addresses, to ensure their call is handled most efficiently by 27 February.
“Those who have not received a letter or the discount but think they are eligible should call 0800 030 9322 by 27 February.”
Households in England or Wales qualify for the Warm Home Discount if they are the named billpayer on their energy bill, and receive any of the following means-tested benefits:
- Housing Benefit
- Income-related Employment and Support Allowance (ESA)
- Income-based Jobseeker’s Allowance (JSA)
- Income Support
- Pension Credit
- Universal Credit
If you live in England or Wales, your electricity supplier will apply the discount to your bill automatically. If you live in Scotland, energy suppliers set the criteria for the scheme so households should contact their supplier to check their eligibility.
If you qualify, your electricity supplier will apply the discount to your bill by March 31, 2026. The following energy suppliers are all part of the scheme:
