Protect Group Expands Travel Protection Network Through New MyTicketPro Partnership Covering Global Attractions and Events 
Protect Group, a global provider of booking protection and travel ancillary solutions, has entered into a new partnership with MyTicketPro, a live entertainment, sports and attractions ticketing platform that helps travel businesses access primary ticket inventory with real-time availability and instant booking confirmations worldwide.
Under the agreement, MyTicketPro will integrate Refund Protect into its growing distribution network, allowing participating online travel agencies, tour operators and travel partners to offer customers an additional option to safeguard eligible event ticket purchases against unexpected disruptions.
MyTicketPro enables travel companies to access verified ticket inventory for major entertainment events, sporting experiences and attractions through API and extranet integrations. The platform delivers live availability, immediate confirmations, commission-based sales opportunities, and support for both individual travellers and group bookings.
With an established international reach across markets such as Europe and Asia-Pacific, MyTicketPro helps connect global travellers with popular experiences in North America. The partnership with Protect Group is expected to strengthen customer confidence by adding greater flexibility to event-related bookings, especially for international visitors whose tickets are often combined with flights, hotels and complete travel packages.
Refund Protect provides travellers with the ability to request a full refund if they are unable to attend a booked event because of an eligible unforeseen circumstance, subject to the service terms and submission of any required supporting documentation.
The collaboration highlights the growing importance of booking flexibility within the travel and experience economy, as travellers increasingly seek greater protection when purchasing high-value experiences connected to wider holiday plans. By combining MyTicketPro’s ticket distribution capabilities with Protect Group’s protection services, travel businesses can offer customers more secure and reliable booking options across global markets.
Jason Mastrine, Global Ticketing Lead at Protect Group, said: “MyTicketPro sits at an exciting intersection between global travel distribution and live-event ticketing. Its platform gives travel businesses access to inventory and experiences that can otherwise be difficult to reach, particularly when serving international travellers.
“Adding Refund Protect means those customers can book with greater confidence, knowing they may be entitled to a refund when an unexpected circumstance prevents them from attending. The breadth of MyTicketPro’s distribution network and its potential to scale across new inventory sources make this a significant partnership for both businesses.”
Jonathan Zuk, President of MyTicketPro, said: “MyTicketPro was created to make live entertainment, sports and attractions inventory accessible to the global travel industry at competitive prices. Our travel partners want to provide memorable experiences, but they also recognise that customers need greater reassurance when committing to an event as part of an international trip. MyTicketPro technology connects travel sellers with inventory from major North American sports and entertainment organisations while supporting an efficient, scalable booking experience.
“Our partnership with Protect Group allows travel businesses using MyTicketPro to offer that added confidence without creating more administrative work for their teams. It is a natural extension of our mission to make live events easier, safer and more rewarding for travel professionals and their customers.”
The collaboration has been structured to grow in line with MyTicketPro’s expanding network of suppliers, partnerships and international distribution channels. As the platform continues to add more event and travel inventory, Refund Protect can be integrated across a wider selection of qualifying bookings. This will allow more travellers to access greater booking security while enabling travel providers to unlock additional commercial opportunities.
The initiative also highlights the growing relationship between tourism and the global experiences economy. More travellers are now including live events, sports competitions, concerts and entertainment activities as key elements of their journeys. As this trend continues, reliable access to verified experiences and flexible booking options is becoming increasingly important in building traveller confidence throughout the planning process.
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